PAYMENT POLICY
Clear terms. Transparent billing. No surprises.
At Servespot, we value your business and believe in straightforward financial transactions. This policy outlines our standard billing practices for all hardware procurement, desktop repairs, and printer maintenance services.
Accepted Methods
We offer multiple secure ways to pay your invoices:
- Major Credit Cards (Visa, MasterCard, Amex)
- ACH / Direct Bank Transfers
- Corporate Checks (Approved enterprise clients only)
- Cash payments at our physical service centers
Billing Terms
Invoices are generated upon completion of the service ticket.
- Standard: Due upon receipt.
- Enterprise SLA: Net-30 terms apply for clients with active Service Level Agreements.
- Digital invoices are sent via email with a secure payment link.
Hardware Deposits
Procuring specialized parts requires financial commitment.
- A 50% non-refundable deposit is required for any custom hardware or parts orders exceeding $500.
- Diagnostic fees are billed upfront but will be credited toward your final repair invoice.
Late Fees & Disputes
We kindly ask that invoices are settled promptly.
- Invoices past 30 days are subject to a 1.5% monthly late fee.
- Service may be suspended for accounts 60+ days past due.
- Discrepancies must be reported within 7 days of invoice receipt.
BILLING INQUIRIES?
Our accounting team is ready to help resolve any questions.
Billing Support Line
+1 808 650 5187